A streamlined learning package, ADMINISTRATIVE MEDICAL ASSISTING, 8e, features step-by-step procedures designed to help readers develop front-office job skills and critical thinking through real-life scenarios. A long-time favorite, this text reflects the author passion for medical assisting, her keen focus on the newest developments in the profession, and innovative learning approaches. This proven package also offers readers the opportunity to develop key administrative competencies in professional responsibilities, interpersonal and written communications, records management, financial administration, and managing the office. Chapters have been reorganized to focus on the latest accreditation and certification standards, and feature new or updated content in skill competency requirements, electronic technology, insurance regulations (including health care reform and coding), legal compliance, and more. Reader-friendly and thorough, ADMINISTRATIVE MEDICAL ASSISTING, 8e, is the essential tool for preparing today medical assistants for success as 21st-century allied health professionals.