Policy and program implementation is fraught with challenges as public and nonprofit leaders juggle organizational mission and stake holder expectations while managing policy and program impact andeffectiveness.  The book, which features detailed original case-studies, is organized into five sections designed to help readers improve policy and program implementation by 1) identifying key points of intervention, 2) becoming more strategic managers, and 3) improving outcomes. A unique feautre of the book is the authorsmultilevel conceptual model which integrates classic approaches to implementation (institutional design, network theory), with emerging frameworks that offer new insights applied to implementation challenges (systems dynamics, design thinking, and behavioral economics).  The books engaging style and specific examples provide a bridge to practice, for those in senior positions in federal agencies to local staff in nonprofit service organizations, involved in implementing public programs in collaboration with government. Readers will:  Understand implementation dynamics through the authors use of engaging stories, relevant analogies, and in-depth case examples; Have a conceptual framework that is easy to recall, built on a multilevel approach to examining policy fields, organizations, and frontline conditions for implementation success;   have a practice framework that identifies key points of intervention at the various levels of implementation that may affect policy and program outcomes be able to identify strategies to improve the effectiveness of policy systems across various settings Accompanying the book are web-based resources that include diagrams, worksheets, and other tools managers and leaders can use to apply these ideas to team meetings, operational planning, program assessment, and contract negotiations.