Tips, techniques, and trends on how to use dashboard technology to optimize business performance Through all-new case studies and industry research, this book provides a foundation for understanding performance dashboards, business intelligence, and performance management. New in this edition, the book addresses the next generation of performance dashboards, including new techniques for designing dashboards and developing key performance indicators. It also provides guidance on how to incorporate predictive analytics, what-if modeling, and collaboration, and advanced visualization techniques. Understand the three-threes of performance dashboards: three types, three applications, three layers Know the difference between dashboards and scorecards Assess your readiness to implement performance dashboards Understand the importance of business intelligence and performance management to designing dashboards Learn how to design effective KPIs and design an effective dashboard screens Understand how to cascade KPIs and integrate dashboards Learn how to close the gap between business and IT Whether you are an executive looking to learn more about dashboards or scorecards or an IT professional needing to better understand how to implement dashboards, Performance Dashboards, Second Edition is for you.