Comprehensive resource covering key need-to-know aspects of how to run a food service operation, with unique perspective from restaurant managers

Successful Management in Foodservice Operations is a single volume textbook addressing the overall operation of a successful food service business, including planning for success, ensuring excellence in production and service, and generating optimal levels of operating profits. The purpose of this book is to teach foodservice operators what they must know, and do, in order to achieve their own definitions of success.

The book covers the major changes to food delivery processes and systems forced by the COVID pandemic, changes to the system of accounts for restaurants, flexibility of employee management due to COVID-enforced changes, and more.

Each chapter ends with features to enable reader comprehension and practical application of concepts. These include: A Managers 10-Point Effectiveness Checklist offering ideas for management actions, and mini-case studies entitled What Would You Do? with suggested answers.

Successful Management in Foodservice Operations also discusses:



Reading a Uniform Systems of Accounts for Restaurants (USAR) income statement, identifying a target market, and creating an effective proprietary website

Managing marketing on third-party operated websites and labor costs and preparing and monitoring an operating budget

Creating a profitable menu, successfully pricing menu items, recruiting, selecting, and training team members, and controlling food and beverage production costs

Running food trucks and ghost restaurants, where no customers actually visit the restaurant in person other than to pick-up pre-ordered food



Successful Management in Foodservice Operations is an authoritative, accessible, up-to-date, and easy-to-understand reference for introductory students in programs of study related to hospitality management and food service operations. It also appeals to individuals interested in running their own restaurant or food service operation.

Part of Wileys Foodservice Operations: The Essentials series.