“Weak Institutions and the Governance Dilemma is especially important and welcome since it offers a very incisive analysis of the role of NGOs in transitional democracies and the effect of institutional setting on NGO effectiveness in representing citizen interests.  This book offers a very creative conceptual framework and timely, penetrating case studies which provide valuable insights on NGO strategy, governmental capacity, and the possibilities for social change.� Steven Rathgeb Smith, Executive Director, American Political Science Association, and Georgetown University, USA   This book provides a novel analytical perspective on policymaking, policy effects and NGOs in hybrid regimes. It examines the sources and patterns of gaps between formal rules, political practice and longer term effects, and explores how NGOs navigate the tension-laden environments that gaps represent. The book shows how weak institutionsand malfunctioning policies turn NGOs into ambivalent actors. Empirically, it covers criminal justice and social protection policies in post-Soviet Georgia and Armenia. The findings from the in-depth case studies are then extended by a discussion of gaps in hybrid regimes as diverse as Malaysia, Kenya and Russia. The book approach and findings will appeal to scholars, students and practitioners interested in NGOs, institutional theory and public policy.