Lean Service. Certification Manual

SOCCONINI, LUIS
Lean Service. Certification Manual
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We know that the services provided by any industry have increased costs between 30% and 80% due to different "wastes" in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more efficient process that results in high-quality services and improved productivity. Some of the benefits are: - Significant improvement in the quality of the services provided by a company. - Significant reduction in the time spent on service activities. - Significant reduction in the cost of providing services. - Increased competitiveness and profitability.

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