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| ISBN: | 9783658007546 |
|---|---|
| Formato: | Page Fidelity |
| Idioma: | Inglés |
| Editorial: | Springer Nature |
| Tema: | Negocios y economía |
| Subtema: | Marketing general |
| Año de publicación: | 2013-10-29 |
Employees with a sound knowledge of and strong commitments to a brand are likely to display behaviors that conform to a brand identity, so called brand citizenship behavior. Organizations have access to various internal branding instruments that support commitment structures but multinational corporations are challenged by a diverse workforce environment. The study analyzes the relevance of these instruments across a German, Chinese and North American sample. This research further analyzes the impact of an individual cultural values on brand commitment which is an antecedent to brand citizenship behavior.